Shipping policy

RoamCraft.cyou is committed to providing dependable shipping services for customers purchasing pet clothing products.

1. Shipping Rates

Our shipping policy:

Orders $10.00 or more:
Free Shipping

Orders under $10.00:
$5.99 Shipping Fee

Applicable shipping charges will appear during checkout.

2. Order Processing

Orders generally proceed through:

  1. Payment confirmation;
  2. Product inspection;
  3. Packaging preparation;
  4. Shipment arrangement;
  5. Carrier delivery.

Processing times may vary depending on:

  • Inventory availability;
  • Holidays;
  • Order volume;
  • Carrier schedules.

3. Packaging Information

Pet clothing products are packaged carefully to help protect:

  • Fabric quality;
  • Product shape;
  • Cleanliness;
  • Overall presentation.

4. Delivery Information

Delivery times may vary depending on:

  • Shipping carrier;
  • Customer location;
  • Weather conditions;
  • Transportation delays.

5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

Incorrect addresses may result in:

  • Delivery delays;
  • Returned packages;
  • Additional shipping costs.

6. Lost or Damaged Packages

If a shipment is lost or damaged, customers should contact us with:

  • Order number;
  • Tracking information;
  • Photos if available.

We will review the situation and provide assistance.