Privacy policy

At RoamCraft.cyou, protecting customer privacy is an important part of creating a safe and trustworthy shopping experience.

This Privacy Policy explains how Brown Water Bourbon Xchange, Llc collects, uses, stores, and protects customer information.

1. Information We Collect

We may collect:

Personal Information

Including:

  • Full name;
  • Email address;
  • Shipping address;
  • Billing address;
  • Telephone number;
  • Order information;
  • Customer communications.

Technical Information

Including:

  • IP address;
  • Browser information;
  • Device information;
  • Operating system;
  • Website activity;
  • Cookie data.

2. Information Collected During Purchases

When customers purchase pet clothing, we may collect information necessary to:

  • Process orders;
  • Confirm payments;
  • Arrange delivery;
  • Provide customer support;
  • Manage returns;
  • Maintain business records.

3. Payment Information

Payments may be handled by secure third-party payment providers.

RoamCraft.cyou does not intentionally store complete payment card information unless necessary for legitimate business operations.

4. How We Use Customer Information

Customer information may be used to:

  • Complete purchases;
  • Deliver products;
  • Provide order updates;
  • Respond to customer questions;
  • Improve website performance;
  • Prevent fraudulent activities;
  • Maintain legal compliance.

5. Cookies and Similar Technologies

RoamCraft.cyou may use cookies to:

  • Improve website functionality;
  • Remember preferences;
  • Analyze website performance;
  • Enhance customer experience;
  • Improve security.

Customers may control cookie settings through browser preferences.

6. Information Sharing

Customer information may be shared with trusted service providers, including:

  • Payment processors;
  • Shipping companies;
  • Website hosting providers;
  • Security services;
  • Customer support providers.

Information is shared only when necessary.

7. Data Security

We use reasonable safeguards to protect customer information.

However, no online system can guarantee absolute security.

8. Data Retention

Customer information may be retained for:

  • Order processing;
  • Accounting purposes;
  • Tax obligations;
  • Customer service;
  • Legal requirements.

9. Kentucky Privacy Considerations

RoamCraft.cyou strives to maintain responsible privacy practices and protect customer information according to applicable Kentucky consumer protection standards.

10. Privacy Contact

Privacy questions may be submitted to:

Email: [email protected]